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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will open. It includes in-depth info about all the operations that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich array of instructional videos describing how to use our Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, take a glimpse at our extensive FAQ section, which covers questions asked by actual persons and provides real solutions. We frequently "revamp" our FAQ database with new entries in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can contact our great team of support engineers available 24/7 and ready to help you with any issue. Each trouble ticket you submit will be responded to within sixty minutes (the average support ticket response time being approximately 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 257365

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server statusTo check the status of your server if you think there is a problem, please go to: www.properstatus.com